Protection circuitry should have prevented the battery from over charging which caused a thermal runaway. I really like this computer, it's fast enough and except for the sound and the battery everything still works like day one.

From the reviews, videos and media listing the Pros and Cons of the laptop, they all seem infavour of its capability but seem to all indicate a poor battery life. I was unwilling to make that change permanent, however, as I had purchased this machine precisely because it had a discrete GPU.I've had friends and coworkers purchase Dell because of me, but I can no longer recommend a company that doesn't keep replacement parts in production for at least a couple of years after the laptop is sold. Dell Latitude XPS 13 9360 4 Cell 60Wh Battery Type PW23Y, 0PW23Y, TP1GT, RNP72 If your DELL XPS is the beating heart of your home life or business, you can't afford the setbacks caused by a poor-quality or expired battery. However, when your laptop has run for a long time at high speed, you’d better remove battery out of laptop due to the internal overheating. All product and company names are trademarks ™ or registered ® trademarks of their respective holders.

At this point I haven't done a full test to see whether or not this will give me more battery life, but I don't see why not. the product and service or if you do not want to continue using it for any reason within 30 days of purchase. Continuous range development ensures that with 2-Power you have batteries for virtually all laptops. Also, Played a few minutes of Street Fighter V and battery longevity dropped to under 1 hour 30 minutes. Activate Battery Saver, and Battery Extender which reduces CPU power, screen brightness to 20%, disables keyboard illumination, mutes your sound, and reduces thermal management to “quiet.

That is exactly why I posted my experience so others with the same issue could possibly have a resolution. I do, however, agree that Dell should be more transparent with these battery usage scenarios in their advertising. If opening a Word document, or Edge browser substantially impacts battery life, Dell must change its battery life claims. either offer a full refund or a free replacement with a new battery, depending on your personal choice.